The Microsoft Certified Systems Administrator course is right for anyone wanting to become a network support technician. So if you're already experienced but need a professional course with a good qualification, or you're new to the computer world, you'll quickly see how to choose a training course to fit your requirements. Each of these categories requires a specific course, so make sure you're on the right one when getting going. Search for an organisation that's willing to get to know you, and what you'd like to do, and one that has the ability to give you the information you need to make your decision.

Any advisor who doesn't ask you a lot of questions - it's likely they're actually nothing more than a salesman. If someone pushes specific products before looking at your personality and experience, then you know you're being sold to. With a little real-world experience or some accreditation, you could discover that your appropriate starting-point is not the same as someone new to the industry. It's usual to start with a user-skills course first. It can brush up on your current abilities and make the learning curve a a little easier.

A study programme should always lead to a nationally (or globally) recognised accreditation at the finale - and not a worthless 'in-house' piece of paper. Only nationally recognised qualifications from the major players like Microsoft, CompTIA, Cisco and Adobe will have any meaning to employers.

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